Beterra Audits · Hand hygiene
Hand hygiene audits your staff will actually finish.
WHO 5 Moments on any phone, under a minute per observation. Missed moments become owned actions. Compliance lands next to your infection rates, not in a spreadsheet.
- WHO 5 Moments template
- Under a minute per observation
- Unlimited users
- Set up in a day
From Beterra, the safety, quality, and compliance platform used by 250+ health systems for culture surveys and quality improvement.
Where the time goes
The observation takes a minute. Everything after it takes the week.
Hours lost to data entry
Observations written on a card, keyed into a spreadsheet, then reformatted for the infection control committee. Often twice.
Findings with no owner
A unit at 71% is a fact on a chart. Who is fixing it, by when, and whether it worked lives in email, or nowhere.
Compliance and infections in different tools
Hand hygiene in one system, CLABSI and C. diff rates in another. Nobody can see whether the practice is moving before the outcome does.
Try it
Observe, save, and watch the follow-up happen.
This is the hand hygiene template as an auditor sees it. Tap a moment to change the answer, save the observation, and the unit compliance, the physician action, and the monthly collection goal all update.
- Physician exit compliance below 75% becomes an action with an owner and a due date
- Collection goal shows 156 of 200 observations, so the unit knows it is on pace
- Every tap is time-stamped, so the surveyor gets a record rather than a summary
1 Observe
Hand hygiene · 4 West
Room 412 · Physician · 07:42
tap a moment to change
0:41 elapsed
2 Act
September · 312 observations
Action · Physician exit compliance below 75%
Owner: Dr. Patel, Hospitalist lead · Due Sep 30 · Open
156 of 200 observations · 6 auditors
Live example. Tap a moment and save: unit compliance, the physician action, and the collection goal all update.
How it works
Five steps. The last three are the ones you are doing by hand today.
Pick the unit
Open the WHO 5 Moments template on any phone. No app store, no separate login.
Observe
Tap through the moments by role. Under a minute, gloves on, dictate a note if you need to.
Flag the gap
A missed moment becomes an action with an owner and a due date, right there.
Route and follow up
Owners are notified. Unit leaders see what is open. Nothing sits in an inbox.
Close and trend
Resolution is recorded, dashboards update, the surveyor gets the trail.
Why monitored compliance
Having a policy did not move infection rates. Sustained, monitored compliance did.
95%
The compliance threshold that moved outcomes
Having a bundle policy did not. Monitoring with moderate compliance did not. Monitored and sustained did.
r = −0.96
Hand hygiene compliance vs. infection rates
Systematic review, Journal of Hospital Infection.
38%
Lower CLABSI rate
When bundle compliance is monitored and high. National ICU study.
200+
Observations a month per unit
The Leapfrog expectation. Collection goals keep every auditor on pace.
What is included
Everything between the observation and the committee slide.
WHO 5 Moments, ready to go
Hand hygiene by role and moment, plus glove use and product availability. Edit any element, or build a new audit with conditional logic in an afternoon, without IT.
Sub-minute mobile capture
Any phone, tablet, or workstation. Tap through the elements, save, next. Attach a photo or dictate a note with gloves on and it is transcribed for you.
Corrective actions to closure
Any non-compliant finding becomes an action with an owner, a due date, and a unit. Leaders see what is open and what closed.
Collection goals and reminders
Set monthly observation targets by unit and auditor. See who is on pace and nudge in one click.
Dashboards and scheduled reports
Compliance by unit, role, and shift. Trend lines per audit. Reports emailed to managers on the schedule you set.
Survey-ready evidence
Every observation, action, and resolution is time-stamped and exportable. Hand the surveyor the record instead of rebuilding it.
Process next to outcome
See hand hygiene move before the infection rate does.
Compliance by unit sits beside CLABSI, CAUTI, and C. difficile on the same view. When a unit's compliance drops, leaders see it weeks before it shows up in an outcome, and the open actions are right there.
Reports go to unit managers on the schedule you set. The committee slide builds itself.
Compared
Capturing the observation is the easy part.
Paper and spreadsheets
- —Clipboards keyed into Excel, often twice
- —Compliance reported weeks after the observation
- —Findings noted, rarely assigned
- —Charts rebuilt by hand for every committee
- —Survey prep means reconstructing the year
Audit-only tools
- —Digital capture, but the follow-up lives elsewhere
- —Per-user or per-auditor licensing
- —Compliance in one place, outcomes in another
- —Reports you export and format yourself
- —Templates you build from scratch
Beterra Audits
- Under a minute per observation on any phone
- Missed moments become owned actions with due dates
- Compliance beside CLABSI, CAUTI, and C. diff rates
- Collection goals by unit and auditor, with reminders
- Scheduled reports and survey-ready export
- Unlimited users, set up in a day
Founding hospitals
Beterra Audits is new. The first ten hospitals shape it.
Founding hospitals get their pricing locked, their existing forms and history rebuilt for them, and a direct line to the team building the product. In return we ask for honest feedback and a conversation about what to build next.
- Pricing locked for the life of the contract
- Your current forms and twelve months of history loaded
- Direct line to the product team
- Unlimited users from day one
Questions we get asked
How long does setup take?
One day, by your quality or infection prevention lead. The clinical templates are ready to use, and if you send us your current paper form we rebuild it for you first.
Do auditors need to install an app?
No. Beterra Audits runs in the browser on any phone, tablet, or workstation. Auditors open a link and start observing.
Is there a per-user charge?
No. Every auditor, coach, unit leader, and infection preventionist is included. Pricing is by facility.
Can we bring our history from Qualaris, SafetyCulture, or spreadsheets?
Yes. Export your observations, we import them, and your compliance trends continue rather than starting over. Most switches take under two weeks.
What does "send me your form" actually mean?
Upload a photo or PDF of the audit form you use today. Within one business day you get a link to the same audit rebuilt in Beterra, ready to run on your phone, and a 20-minute call to walk through it. There is no commitment.
How does this connect to infection rates?
Hand hygiene compliance appears beside the outcomes it drives, such as CLABSI, CAUTI, and C. difficile, on the same unit view. Leaders see the practice move before the outcome does.
Send me the hand hygiene form you use today.
I'll rebuild it in Beterra and send it back within one business day, ready to run on your phone. Then we spend 20 minutes together seeing where it lands next to your infection rates.
Prefer to talk first? Book a demo instead. Either way there is no commitment and no IT project.